We all know that being a truck driver isn’t a 9 to 5 job. That’s why we’ve extended our support hours to include, well, every hour of every day. We’re now available 24/7! Send your questions any day, any time, and we’ll be here to help you out.
At BigRoad, we’ve got a dedicated team of Support Specialists that are available to help you whenever you need it! It’s one of the many things that set us apart of our competition. From a quick question about how to use the BigRoad Mobile App, to a detailed explanation of rules and regulations, BigRoad’s got your back! This blog covers a topic that our team talks about often – data plans and roaming.
We’ve received some great questions about using our DashLink ELD and the electronic logging device (ELD) mandate in general. We thought it would be a good idea to share the answers on the blog. Check out this post to learn some helpful tips!
2017 has been a big year for everyone in the trucking industry. In the last 12 months we have seen freight volumes peak, exciting new technology, rules and regulation changes, and of course, the long-awaited electronic logging device (ELD) mandate deadline.
With over 40,000 fleets and 500,00 drivers using our solutions, and hundreds more selecting BigRoad every day, we’ve been experiencing higher than normal call and email volume leading up to the ELD mandate deadline. All hands are on deck at BigRoad to ensure that we continue to provide customers with world-class customer service and support. Have a quick question that you need an answer to? Check out this post for answers to common support questions.